This happens after the reenrolment of my account (in 2022 january) : all my Autodesk programs are working well (Autocad, 3DS max, Inventor), but now NOT Fusion360 (my account is noted as expired).īefore my reenrolment, Fusion360 worked well, but not after. I'm the IT manager of a french school, and I have exactly the same problem.

In addition, have contacted SheerID as well and they have referred me back to Autodesk as they state my account and other students accounts have been verified and active.Īny help that anyone could provide would be greatly appreciated. I have tried connecting via a different network as well to eliminate the school districts firewall possibly blocking something. I have no problems getting access to other Autodesk software with my educational account but something seems stuck in the cloud that has my account not being recognized by Fusion 360 as an educational account. I have done a clean uninstall of Fusion 360, tried different computers, done a full reset of the computers, tried the cloud version. I have contacted Education Support many times via the chat and have gotten nowhere with resolving this issue. I have tried to clear the cache data via Fusion 360 which doesn't correct the issue either. In Fusion 360 this is what myself and many students are receiving. I believe this is due to there is a Fusion team space that it's hooking to that was created when in Trial Mode. If I pull the logs I can see that it states UserType: Trial EntitlementType: Trial in the logs. This happens on both desktop installs of Fusion 360 and accessing Fusion 360 via the cloud version on a Chromebook.

I have an education account as a member of the school district IT team, however when myself and many of our students who also have verified education accounts via SheerID get the message that the trial has ended with Fusion 360.

Fusion 360 student account